HBDD Terms & Conditions — What you need to know before using the platform

Welcome to HBDD. These Terms & Conditions apply to your use of the HBDD platform (https://hbdd.click). By creating an account or using the platform, you confirm that you have read, understood, and agreed to be bound by all of these terms.

HBDD is an online gaming and Sports Betting platform built for users in Bangladesh. These terms are written in plain language so everyone can understand them easily.

These terms and conditions are governed by the applicable laws of Bangladesh. HBDD reserves the right to amend these terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

To open an account on HBDD, the following conditions must be met:

• You must be 18 years of age or older. HBDD may request proof of age verification at any time.
• Each person may register only one account. If multiple accounts are found belonging to the same individual, all accounts may be closed.
• During registration, you must provide your real name, date of birth, phone number, and email address. Providing false information may result in account termination.
• Keeping your account password secure is your responsibility. Never share your password with anyone.
• Allowing anyone else to use your account is strictly prohibited. The account holder is responsible for all activity on the account.

As part of the account verification (KYC) process, HBDD may request a copy of your National ID or passport. This information is used solely to confirm your identity and is kept fully secure.

The following rules apply to all transactions on HBDD:

• Deposit: Deposits can be made via Mobile Pay, Nagad, Rocket, and other approved payment methods. Deposits are typically credited to your account within 5–30 minutes.
• Withdrawal: Your account must be fully verified before you can make a withdrawal. Withdrawals are typically processed within 1–24 hours.
• All deposits and withdrawals must be made using a mobile banking account registered in your own name. Third-party transactions are not permitted.
• Minimum and maximum deposit/withdrawal limits are displayed on the platform and are subject to change.
• HBDD reserves the right to review any suspicious transactions. We take the necessary steps to prevent money laundering.

If you encounter any issue with a transaction, please contact HBDD support within 24 hours. Delays in reporting may make it harder to resolve the matter.

HBDD offers a variety of bonuses and promotions. Each bonus comes with its own terms:

• Welcome Bonus: Available to new members only. To claim this bonus, a first deposit must be made and the specified wagering requirements must be completed.
• Reload Bonus: Periodic offers for existing members. Terms are listed in each offer's details.
• Cashback: A portion of losses over a given period may be returned as cashback. Wagering requirements may apply before cashback can be withdrawn.
• Bonus funds cannot be withdrawn directly. They only become withdrawable after you have placed the required amount in bets.
• Multiple bonuses cannot be active simultaneously unless explicitly permitted.

HBDD reserves the right to withdraw or modify any bonus at any time. If bonus abuse is detected, the bonus will be cancelled and the account may be closed.

The following rules apply to all betting and gaming activity on HBDD:

• Once a bet is placed, it cannot be changed or cancelled unless the platform explicitly offers that option.
• If incorrect odds or results are displayed due to a technical error, HBDD reserves the right to void the affected bet.
• If a match is cancelled or postponed in Sports Betting, the applicable refund policy will apply to the affected bet.
• In Live Casino, the dealer's decision is final. Outcomes are determined in accordance with the rules of each game.
• All games on HBDD use a certified Random Number Generator (RNG) to ensure fair and unbiased outcomes.

If you notice any error or issue in a game, contact support immediately. Keeping a screenshot or recording will help resolve the issue faster.

The following activities are strictly prohibited on HBDD and will result in permanent account closure:

• Abusing bonuses or manipulating the platform to gain bonus advantages.
• Creating multiple accounts or using another person's account.
• Participating in match-fixing or any other form of fraudulent activity.
• Attempting to launder money or process illegal funds through HBDD.
• Attempting to gain unauthorized access to or hack the platform's software or systems.
• Placing bets using bots or automated software.
• Assisting anyone under the age of 18 in accessing or using HBDD.

HBDD takes the protection of your personal data seriously. Any information we collect is used solely to provide our services and ensure security.

• Your registration details, transaction history, and gaming activity are stored securely on HBDD's servers.
• HBDD does not sell your information to third parties. Your data is never shared except in response to legitimate requests from regulatory authorities.
• The platform uses SSL encryption to keep your data secure during transmission.

For more details, visit our Privacy Policy Read the page.

HBDD firmly believes that gaming is for entertainment, not addiction. That's why we place the highest priority on responsible gaming practices.

• Users on HBDD can set their own daily, weekly, or monthly betting limits.
• If needed, you have the option to temporarily deactivate your account for a set period of time.
• If you notice signs of problem gambling, reach out to the HBDD support team — we're here to help.
• HBDD is strictly for users aged 18 and above.

HBDD may suspend or permanently close an account under the following circumstances:

• Any breach of these Terms & Conditions.
• Registering with false or inaccurate information.
• Failure to submit documents requested for KYC verification.
• An account may be marked inactive after a prolonged period of inactivity (typically 12 months).

You can also contact support at any time to request account closure. You will be given the opportunity to withdraw your verified balance before the account is closed.

HBDD reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, HBDD will make reasonable efforts to notify users via email or platform notification.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or need clarification regarding these Terms & Conditions, please contact HBDD's support team:

• Email: support@hbdd.click
• Live Chat: Chat with us in Bangla 24/7 on the platform
• Help Center: Help Center You'll find answers to common questions on this page

We're always here for you. Feel free to reach out with any questions or concerns.